Effective Date: October 13, 2026

Last Updated: October 13, 2026

At HiteTech Inspections (“we,” “our,” or “us”), accessible via https://hitetechinspections.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, schedule an inspection, or communicate with us.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”) in the following ways:

A. Information You Provide Directly

• Contact Information: Full name, phone number, email address, and mailing address when you submit contact forms or request quotes.

• Inspection Details: Target property address, square footage, foundation type, lockbox/access codes, real estate agent details, and escrow/closing dates.

• Billing Information: Credit card numbers, billing addresses, and payment details processed securely through third-party payment processors.

B. Information Collected Automatically

• Log & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and access timestamps.

• Cookies & Tracking Technologies: Small data files placed on your device to enhance navigation, analyze site traffic, and support marketing analytics.

2. How We Use Your Information

We use the information we collect to operate our business and deliver inspection services, specifically to:

• Schedule, coordinate, and perform on-site home, thermal, drone, pool/spa, WDI, and sewer inspections.

• Generate and deliver same-day digital inspection reports, photos, and video media to you and authorized parties (such as your real estate agent).

• Process payments and issue invoices or receipts.

• Respond to inquiries, support requests, or calls placed to our office.

• Comply with state regulatory requirements mandated by the Texas Real Estate Commission (TREC) and the Texas Department of Agriculture (TDA).

• Prevent fraudulent activity, ensure site security, and optimize website functionality.

3. How We Share and Disclose Information

We do not sell, rent, or trade your personal information to third parties. We disclose data only under the following circumstances:

• Authorized Transaction Parties: With your consent, we distribute completed inspection reports to your designated buyer’s agent, listing agent, or title/lending company.

• Service Providers & Subcontractors: Trusted vendors who perform services on our behalf (e.g., inspection software platforms, secure payment processors, CRM systems, web hosting, and cloud storage providers).

• Compliance & Legal Obligations: When required by law, subpoena, or official request by state regulatory agencies (such as TREC audits).

• Business Transfers: In connection with any merger, sale of company assets, or acquisition of our business.

4. Third-Party Links & Services

Our website may contain links to external sites, scheduling tools, or payment gateways. We are not responsible for the privacy practices, content, or terms of third-party platforms. We encourage you to review their individual privacy policies before submitting personal data.

5. Cookies and Web Analytics

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, certain parts of our site (such as online scheduling forms) may require cookies to function properly. We may use tools like Google Analytics to understand site traffic patterns without storing direct personal identifiers.

6. Data Security and Retention

• Security Safeguards: We implement industry-standard physical, technical, and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

• Retention Periods: We retain client records and property inspection reports for the duration required by applicable Texas regulatory and record-keeping laws (typically a minimum of four to five years for professional liability and TREC compliance).

7. Children’s Privacy

Our website and services are directed strictly to homeowners, buyers, and commercial clients aged 18 and older. We do not knowingly collect personal information from children under the age of 13.

8. Your Rights & Choices

Depending on applicable privacy laws, you have the right to:

• Review, update, or correct the personal information we maintain on file.

• Opt out of receiving non-transactional marketing communications by using the unsubscribe link in our emails or contacting us directly.

• Request confirmation regarding whether your personal information is being processed.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted directly to this page with an updated “Last Updated” date. Continued use of our website or services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, comments, or concerns regarding this Privacy Policy or our data handling practices, reach out to us at:

• Company: HiteTech Inspections

• Service Area: Greater Houston, Texas

• Phone: (832) 712-1081

• Website: https://hitetechinspections.com

• Inquiries: https://hitetechinspections.com/contact-us/